“Affordable” dentist wrongly charging me

I visited a dentist who claimed to be affordable, after one of my premolars was causing me a lot of grief. I knew I wouldn’t be able to afford the cost of treatment at my regular dental office, so I came across an affordable dentist from an online search and got an appointment right away.

My experience was horrible. The root canal process took almost two hours. He continually jerked my head around and forced my mouth to stay open the entire time. He then mentioned that I needed a crown to treat the decay. When the dentist was removing the cavity, the tooth gave way and I was told it would need to be pulled. I agreed to the removal of the tooth, but was later billed for the extraction.

When I called the dental office, questioning this, I was told the dentist deserved to be compensated for his time on the extraction procedure. Can he do this? My tooth had to be extracted because of something that happened during a procedure. I should not have had to pay for the extraction, right?

Thank you,

Brandy

Dear Brandy,

You should not have been billed for both, and I am sure you are quite frustrated. Whether the extraction could have been prevented is unclear, and may always be. It is possible that the decay was extreme and could have been a cause. But, regardless, it sounds like you are not willing to pay for both procedures. While going the legal route may cause you unnecessary stress, you might consider talking to the dentist himself, if you can’t reach an agreement with the office manager. If this doesn’t work, you could connect with the Better Business Bureau, or your local dental board.

Wishing you luck in rectifying the issue!

This post is sponsored by the office of affordable dentist, Dr. Matthew Roper.

How can I find an affordable dentist for cosmetic work?

I am looking for an affordable dentist who can help me with some cosmetic teeth issues I have been battling my whole life. I have teeth in need of straightening, as well as a chipped front tooth. I consulted my family dentist, but was told the work I need done would cost over $20,000, an amount much higher than what I am able, and willing, to pay. I did inquire about less expensive options, but was made to feel like I offended the dentist. I’m not looking for a total makeover, just want some teeth straightened and a chipped tooth fixed. Any advice would be great!

Thank you,
April

Dear April,

Thanks for writing. First and foremost, your dentist should not have acted that way.

A couple of suggestions to help:

  1. Be cautious when looking for affordable  dentist who does cosmetic work. This is because anyone can claim to be a cosmetic dentist. There are currently no guidelines on training or skills. Therefore sometimes dentists who have more skill/training tend to charge more.
  2. It would be a good idea for you to find a dentist with a solid reputation. Then, have a consultation and express your financial concerns upfront. This will allow the dentist to offer suggestions which include cost-effective ways to address your dental needs, yet stay within your budget.
  3. Lastly, it is always a good idea to get more than one estimate. This will allow you to choose someone that is the best fit for your situation.

This article is sponsored by Gilbert affordable dentist, Dr. Matthew Roper.