Dentist doesn’t care about my broken crown

I had a temporary crown break. My dentist said it would be several days before he could see me and that this wasn’t considered an emergency. I called another dentist explaining the situation. He fit me in right away and said it most definitely is an emergency. How can there be such a difference in emergency standards?

Jean F. – Philadelphia


Every dentist is different in what their dental emergency policy is. Some dentists will see you the same day, even if you’re not a patient of theirs. Others may not see even their own patients, unless they’ve lost a tooth.

The key is to discuss these policies with your dentist before there is an actual issue. That way you’re not taken by surprise when something does arise.

It sounds like you demand more individualized care from your dentist and your current dentist’s policy might not fit with your expectations.

This blog is brought to you by  Lake Forest Dentist Dr. Richard Cottrell.

Do I need to switch dentists to get a CEREC crown?

My sister says CEREC crowns are superior to other types of dental crowns. My dentist says he doesn’t do CEREC crowns. Do I need to switch dentists? Are they that superior? I’ve always felt satisfied with my denitst before.

Alamander O. – Florida


I don’t think getting or not getting a CEREC crown is something to switch dentists over, especially if you’ve been happy with your dentist’s work in general. The only immediate benefit to getting a CEREC crown is you save yourself an appointment.  CEREC crowns do not have to be sent off to a lab for completion. Instead, it is milled in-house by a computer, so you get your dental crown in just one appointment.

If you’re happy with  your dentist, I’m assuming that means either a) he’s both skilled and artistic. That is what will matter when it comes to deciding about what dentist does your crown.

If he does a great job and you have always felt that your dental work looked natural, then I think it would be a mistake to switch. You could ask your dentist if he’s every going to get  a machine that mills CEREC crowns, but don’t make that your priority.

This blog is brought to you by Gilbert dentist Dr. Matt Roper

Are mercury free fillings hard to learn?

I want to get a white filling that doesn’t have mercury in them. The problem is my dentist told me he doesn’t know how to do them.  Would it be hard to learn? Could you talk him through it in a blog post?

Samantha – Houston


You are fortunate that you have such an honest dentist.  Some would just try to bluff their way through it, which could be a disaster. When these fillings are improperly placed they can cause problems.

While, they are not difficult to learn, they do require some specialized training.  I don’t think walking him through it on a blog would be a safe thing to do. There are plenty of places where he could learn the techique.  Until then, you’ll need somewhere to get a mercury free filing. I’d ask your dentist to recommend someone local, but make it clear to him that you plan on keeping him as your dentist, so he doesn’t feel threatened.

This will be good for your dentist. I can’t imagine not knowing how to place a composite filling in the 21st century.

This blog is brought to you by Chicago Holistic Dentist Dr. Kasia Lopez.