I visited a dentist who claimed to be affordable, after one of my premolars was causing me a lot of grief. I knew I wouldn’t be able to afford the cost of treatment at my regular dental office, so I came across an affordable dentist from an online search and got an appointment right away.

My experience was horrible. The root canal process took almost two hours. He continually jerked my head around and forced my mouth to stay open the entire time. He then mentioned that I needed a crown to treat the decay. When the dentist was removing the cavity, the tooth gave way and I was told it would need to be pulled. I agreed to the removal of the tooth, but was later billed for the extraction.

When I called the dental office, questioning this, I was told the dentist deserved to be compensated for his time on the extraction procedure. Can he do this? My tooth had to be extracted because of something that happened during a procedure. I should not have had to pay for the extraction, right?

Thank you,

Brandy

Dear Brandy,

You should not have been billed for both, and I am sure you are quite frustrated. Whether the extraction could have been prevented is unclear, and may always be. It is possible that the decay was extreme and could have been a cause. But, regardless, it sounds like you are not willing to pay for both procedures. While going the legal route may cause you unnecessary stress, you might consider talking to the dentist himself, if you can’t reach an agreement with the office manager. If this doesn’t work, you could connect with the Better Business Bureau, or your local dental board.

Wishing you luck in rectifying the issue!

This post is sponsored by the office of Vista Dorada Dental,Gilbert AZ, Dr. Matthew Roper.